Q: Why does my jewelry look slightly different from the product pictures?

A: Because every piece is crafted from 100% natural botanicals and woods, meaning every grain and contour is unique. However, we carefully select raw materials that are as close to the pictures as possible to ensure the final piece matches the photos to the greatest extent. Each item remains a one-of-a-kind creation by nature.

Q: How should I clean and care for my botanical jewelry?

A: Gently wipe the surface with a soft, dry microfiber cloth to remove dust. Avoid using chemical cleaners, alcohol, or submerging the jewelry in water. When not wearing, store it in a dry, cool place, preferably in its own pouch or box.

Q: Will these botanical pieces rot or decay?

A: No. All botanical materials undergo a thorough professional drying and dehydration process before crafting, ensuring they will not rot under normal wear. However, please avoid wearing them in high-moisture environments (such as swimming, showering, or saunas) to prevent potential mold.

Q: Is the jewelry waterproof?

A: Occasional contact with water or light sweat is fine, but we strongly recommend removing your jewelry before showering, swimming, hot springs, or intense workouts to preserve the natural finish.

Q: Will wearing these botanical pieces cause skin irritation, such as an allergy to cinnamon bark?

A: Our metal findings are crafted from hypoallergenic, nickel-free materials. As for the botanical components themselves (such as natural cinnamon bark), they are generally safe and well-tolerated for everyday wear. However, if you have ultra-sensitive skin or a known allergy to specific natural plants or spices, we recommend a short initial wear test. If any discomfort occurs, please discontinue use immediately.

Q: Where do you ship from, and how long does delivery take?

A: All our pieces are carefully packaged and shipped from our studio. Standard international shipping typically takes around 7–15 business days, and a tracking number will be provided for every order so you can follow its journey.