Refund and Return Policy

Thank you for shopping at our store. We want you to be completely satisfied with your natural botanical jewelry.

1. Return Timeframe

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2. Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
Customized products cannot be returned unless they arrive defective or damaged.

3. Non-Returnable Items

Certain types of items cannot be returned, such as custom-made orders. Please get in touch if you have questions or concerns about your specific item.

4. Return Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to our error or a defective product).

5. Refunds Process & Timeframe

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed. The time it takes for the funds to arrive back in your account will depend entirely on the standard refund policy of your specific payment platform.